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Property Maintenance

It is very important that you look after your rented property well and appropriately.
Detailed below are some helpful tips and advice to maintaining your rented property.



Condensation can be caused in a variety of ways, such as reduced ventilation or insulation and improper use of heating systems. Older properties can be more susceptible to condensation as they generally require more heating. However, more often than not, condensation is caused by the lifestyle of the occupants. Too much steam generated within the house from cooking and washing coupled with too little heating and ventilation is the main cause of condensation. In practice what happens is this: in cold weather tenanted properties are too often left all day with little or no heating. When evening comes the occupants return for just a few hours to literally blast the building with moisture from cooking, heating, washing, drying clothes, etc. whilst providing little ventilation for all of this moisture. The occupants are often reluctant to vent-out steam by opening windows as this introduces cold air to a house they’re trying to keep warm.


If condensation persists mould will appear. YOU should wipe it with a damp cloth and a solution of one part bleach and five parts water. This may have to be repeated several times.


Burst pipes are another issue which, by using the correct precautions, can be avoided. Make sure you know where the stopcock is and that it is working. Keep your house, particularly the kitchen and bathroom, as warm as possible. If you have to leave the house during a cold spell for a long period of time or go on holiday, leave a key with a neighbour or either keep your heating on if this is possible, or alternatively shut off the water supply.


  • Turn the stopcock off to shut off the water supply.
  • Open all taps and let the water run out of the tank.
  • Contact Cunninghame Properties or our Emergency Repairs number
  • Switch off electricity at the mains and switch off central heating system.
  • Alert any neighbour(s) who is likely to be affected.

Fire Safety Procedures For Tenants

Every year 60,000 fires occur in the home. Most, if not all of these, could have been prevented. They are almost all results of carelessness of lack of thought.


Please read these simple steps carefully. By following them you will considerably reduce the chances of a fire in your home.
  • Keep matches and lighters away from children.
  • Do not leave a chip pan unattended on a cooker.
  • Do not smoke in bed or leave cigarette ends burning in ashtrays.
  • Unplug electrical sockets when not in use and do not overload power points.
  • Do not leave fires unattended.
  • Ensure your home is fitted with a working smoke detector and test it weekly.
  • Plan your escape route NOW. It could save a life.

If a fire does break out in your home there are things you can do to slow down the spread of the fire and give you time to escape:
  • If possible, close the door of the room where the fire has started and close all other doors behind you.
  • Before opening a door, use the back of your hand to touch the handle. Do not open the door if it feels hot; the fire will be on the other side.
  • Get everyone out as quickly as possible and without panic.
  • Do not waste time collecting valuables or possessions.
  • Telephone the Emergency Services – 999 – from a neighbour’s house or mobile.
  • If your exit is cut off, close the door of the room and seal it with a blanket or rug to prevent the fire or smoke from spreading.




Check that the fuses have not blown and that the circuit breakers where fitted are in the "ON" position.

If you have no power, check with a neighbour to ensure that there is not a power cut. Check that a blown bulb is not the cause of the problem.



In the event that you are locked out or have lost your key outwith our office hours you may call the emergency number.

Note, however, you will be charged for this service which in all probability will be in the region of £100 if during unsociable hours. To prevent such mishaps you should leave a spare key with a relative, friend or neighbour. Please remember to hand over all spare keys at the end of your tenancy as it is illegal to keep them.


  • Test the smoke alarms on a weekly basis and replace the battery if necessary.
  • Unblock choked drains and toilet(s) with suitable detergent as required.
  • Replace light bulbs as necessary.
  • Bleed central heating radiators.
  • Tighten loose handles, toilet seats etc, if only a screwdriver is required.

For any other day-to-day issues not listed above please use common sense before calling our office or emergency number. Remember if the call is not an emergency - you will be charged.

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