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01294 461911


Christmas and New Year opening hours

Thursday, 15th November, 2018

Christmas Opening hours Saltcoats office 2018/2019


Monday 24 December               9am to 1pm

Tuesday 25 December              Closed

Wednesday 26 December          Closed

Thursday 27 December            9am to 1pm

Friday 28 December                 9am to 1pm

Monday 31 December               9am to 1pm

Tuesday 1 January                   Closed

Wednesday 2 January               Closed

Thursday 3 January                 Usual opening hours


Please note our Troon office will be closed from Friday 21 December and will re-open on Thursday 3 January 2019



At this time of year it becomes essential that you take steps to protect the property from frozen and/or burst pipes.

Heat the property every day, even if you are away from the property over the holiday period. Set your timer(s) - The recommended minimum setting constant heating at a low temperature

If the pipes should freeze, turn off the water supply at the stopcock, open all of the taps in the property and call Rentolease immediately for further instructions.

If the pipes burst, turn off the water supply at the stopcock, switch off all central heating installations, and call Rentolease immediately.

If you wish further information please call Rentolease.



Scottish Water                           0800 0778 778

Gas Emergency                         0800 111 999

SP Energy Networks                   0800 092 9290

General Call-out number

TM Roofing, Joiners & Builders   07928229852

DW Gas Services                       07795574624 Plumbing & Heating issues

Electrical Solutions Network       07401 566 699 Electrical Issues

During the holiday period use these numbers only when Rentolease is closed.

For non-emergency repairs these can be reported through our website, by email or telephone.

Emergency call-outs are extremely expensive to your landlord. Call-out charges for non-urgent repairs are likely to be re-charged to you. However, we stress that where there is danger to life, limb or property you should contact tradesman without delay.




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