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Protect Your Pipes

Tuesday, 15th December, 2015


Warmth offers the best protection against frozen pipes, so when temperatures are low leave your heating on a low setting, or set it to come on a couple of times a day.


If you're going away, make sure you have someone who can check regularly for any problems. If your neighbours don't have a key for your property make sure they have contact details for someone who does, in case of an emergency.

If a Pipe Bursts...

  1. Locate the stop valve which controls the water supply entering you home and turn it off immediately. The location of the stop valve will vary, but the most common locations are under a sink (kitchen or utility room) in a garage or close to the hot water system (wherever the mains supply enters your house). This normally closes by turning clockwise. Then switch off your immersion heater and central heating boiler. Open all hot and cold taps to drain them of any remaining water to minimise the damage. Let any solid fule fires die down. You should also warn your neighbours so they can take steps to reduce the chance of any damage to their homes.
  2. Switch off your electricity supply at the mains if there's any chance that water could come into contact with electrical wiring or fittings. Water and electricity can be a deadly combination, so if you are in any doubt about what to do in this case, don't take a risk - call a qualified electrician.
  3. If you live in a flat, you may have a shared water supply. Make sure you can get to the stop valve; this is normally located where the water supply enters the building. Then check with your neighbours that turning off the water has not affected their supply. It's important to remember to make sure your hot water system is refilled BEFORE you re-light your boiler or switch on the immersion heater. 


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