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Two Codes of Practice for Scottish Agents

Tuesday, 14th April, 2015

The Property Ombudsman (TPO) scheme has launched two new versions of its Code of Practice for Sales and Letting agents operating in Scotland. 

The new TPO Scottish Sales and Lettings Codes of Practice came into force on 1st of March 2015 and were written with input from the industry with representatives of The Scottish Government, Shelter, NAEA and ARLA, with several property agents.

More than 500 TPO Scottish sales and letting agents stand to benefit from the introduction of the new Codes, which have already received the highest form of industry accreditation from the Trading Standards Institute (TSI), which took over the running of the Consumer Codes Approval Scheme (CCAS) from the Office of Fair Trading in 2013.

Christopher Hamer, the Property Ombudsman, said, "These Codes have already received CCAS approval, which enable TPO members to display their TSI approved trader status to assure consumers that they operate to the highest industry standards. 

"We worked closely with the industry to develop the Codes, which was crucial to make sure the Codes accurately reflected some of the distinct differences in the Scottish sales and rental markets.


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