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Grubby Tenants Cause Disputes

Monday, 3rd February, 2014

The most common cause of deposit disputes is cleaning, increasing from 46% in 2010 to 56% in 2013, according to new data from the Tenant Deposit Scheme (TDS). Cleaning has consistently been the most common dispute in cases brought to the TDS and is now at the highest level since the start of the scheme.

The new research also shows that 55% of disputes came from tenants, with 21% receiving 100% of the amount in dispute. 45% of disputes came from landlords and agents, yet only 19% received 100% of the amount in dispute.

Pat Barber, chair of the Association of Independent Inventory Clerks (AIIC), believes that cleaning is is such a big problem because of the general lack of respect for property by tenants; the rise in pets kept in rental property; and a change in tenant's hygiene standards. "Time and time again, landlords and agents are increasingly faced with dirty properties at the check-out stage. Many tenant's fail to leave their property in the same condition that they received it, and we have seen many properties left in a filthy state."





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